Software complex X.5Remote monitoring and management of a network of devices based on the RS.Core platform
Real-time monitoring
This version has a higher level of security, more functionality, and integrates with RS.Core.
Key features of X5for managing an ATM network
Financial institutions can deploy X5 across their entire network of devices:
- ATM
- Deposit machines
- Payment kiosks
- Post offices and other devices
- Self-service
The system allows you to combine devices from different manufacturers, including Diebold Nixdorf, NCR, GRG, Hyosung, as well as Android-based POS terminals, into a single interface.
Thanks to its microservices architecture, X5 scales easily, allowing you to easily scale your network from tens to thousands of devices.
The platform also provides real-time reporting, which helps you respond quickly to incidents and manage your infrastructure more effectively.
By predicting the optimal amount to load each ATM, the system makes it possible to reduce the amount of diverted cash.
The solution is developed using web technologies and provides access to the self-service network from any corner of the world. Therefore, its performance can be monitored by the RENOME SMART Monitoring Center, or, after implementation and training, by the company itself.
Having detected a problem, the X5 agent will analyze it and send an appropriate notification. A few seconds and the recovery process begins. Sometimes it is enough to reboot a certain module with its help. In time, warn the relevant service about what is about to end, for example, paper or space in the cash drawer. Or call a service engineer to eliminate complex breakdowns.
Events and indicators
01 Current device health status
02 Cassette fullness
03 Terminal events
Key aspects:
– Prompt problem detection;
– Improved service efficiency;
– Reduced risk of revenue loss due to failures;
– Understanding the context of the event, which contributes to better customer service;
– Control and planning.
File sharing
01 Uploading files to the terminal
02 Uploading files from the terminal
03 Creating directories
04 Executing commands via file sharing
Key aspects:
– Ease of file management;
– Flexibility in data organization;
– Fast remote access to necessary resources;
– Fast and secure transfer of large files;
– Ensuring shared access.
Remote control
01 Remote terminal control
02 Performing actions on the terminal directly
from the RS.Core workstation
Key aspects:
– Reduced service time;
– Ease of management;
– Increased responsiveness to problems;
– Reduced need for physical travel, which reduces service costs;
– Ability to troubleshoot remotely.
Effective time managementMinimizing intervention by service engineers and ensuring system stability
3 STEPS TO START
01. We are giving a presentation
At a time convenient for you.
02. We are starting the pilot
We sign the necessary documents.
03. Deploying the system
For the entire network.